how to return items to flexshopper

I had an issue with my spending limit, Cynthia explained the issue helped me resolve it and got my limit reinstated. Because they dint even responded until after delivery was made. This means the consumer has fulfilled the full lease term. They pull out double payments, and no one can give you a straight answer. Opened up a case with the better business bureau showing them the proof of completed purchase on the flexshopper website. They TOLD me to set up payment arrangements, ignored them, and took out 4 weekly payments in one week anyway! This is your estimated weekly payment if you used your entire spending limit. How To Buy FlexShopper If You Dont Live in the USA/UK (3-Step Process) Step 1: Sign Up for an International Shipping Forwarder If FlexShopper doesnt ship to your country, then you need to ship your items to a US/UK package forwarder wholl then ship your package to your international location. I believe this company purposely hides balances so they can continue to charge. FlexShopper carries: With FlexShopper, you can find the perfect screen for your entertainment space, including the new 4K Ultra HD TVs. How do I go about getting the things I need without credit, Hello Katty, Major appliances include standard size or larger refrigerators, washers & dryers, ranges & ovens, microwaves and dishwashers. We also ensure all reviews are published without moderation. This credit does not apply if you choose to exercise the 90 Days Same as Cash purchase option. They want me to go to the DMV and reissue license I my new address which is unnecessary since I just have to report it. I will never work with this company again! They refuse to provide updated information and also refuse to allow you to speak with a supervisor or provide their information for that matter in order to lodge a complaint at corporate. Thank you for your inquiry. So on 3/10/23 I was to have 2 weekly payments deducted. WebReturns & Refund Policy: If you want to return the product for some reason or have received the wrong item, you can email their customer service at returns@flexshopper.com. Their customer service was awesome and im mad grateful they exist. When ***** left I am sure someone was seeing my emails from September all the way to December. Advertise easy weekly payments on your product pages, cart and checkout to attract customers. After me emailing the screenshots of their site no being in compliance with the law the day a place the order. There are no hidden fees and easy weekly payments. Yes! After about 4 months of me trying to get in contact with anyone I finally sent in a claim to the resolutions team after receiving an email that my account was sold. FlexShopper makes every effort to resolve customer inquiries or complaints to the reasonable satisfaction of the customer whenever practical and we apologize for the recent experience. Though we normally aim to deliver a great experience, it seems we missed the mark this time. Once this is over I will never use them again. I have serious concerns and feel misled. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. FlexShoppers Top 9 Lease-to-Own Electronics in 2019, Rent-to-Own Products: Everything You Need to Know. I will for sure be reporting them for harassing me! Their services saved my Christmas for my family. I have restored your spending limit and you should be able to see this on your portal. When I asked for my account to be recalled they said it could not be done. FlexShopper pays retailers up front, customers begin their payments the Friday after. Ive purchased many things from this company with no problem. Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. All return requests include an email questionnaire customers need to reply to regarding the reason for returning an item so the request can be initiated and processed. So far I am pleased with the way they have treated me with a couple issues I had. Hello Anon,We appreciate your business and sorry to hear about an issue you're having. Then after receiving my confirmation I went online to look at the reviews of the company and to my surprise I was very disappointed at all the reviews and people complaining about not getting their packages and things like that.So I called and asked to cancel my order they said that the order has already been sent in. Under your Lease, you can: (a) make 52 weekly payments or exercise an Early Purchase Option to acquire Ownership of the rented goods or (b) rent the goods for at least the initial term and then end the lease when you want by making all required payments and returning the goods. Then it showed iwas behind again.called in talked to a supervisor. You can also call our Customer Service department via phone at (855) 353-9289 and a representative will assist you. I am willing to never purchase from them. If I could give this company a -100 rating I would. All other terms and conditions of your Lease remain in effect. Their customer service team is excellent and always willing to help with any issue you may have. We reached out the consumer to discuss and address the complaint and to their satisfaction we have resolved the matter. This person is basically asking if this company is legit and if all the negative comments are just hope you idiot. You can end your lease agreement early by choosing an Early Purchase Option. Flexshopper never sent me a confirmation number I reached out to them and by time they responded to me they said my merchandise was shipped ! Ive also gotten a return label for two other things Ive retuned but now they are refusing to do so. I got tires in December and i used flexshopper for the first and only time. Our goal is to help consumers with bad credit get goods they want through a Lease. Easy zero-integration with our standalone apps. * Prices and quantities are subject to change In NC, the final payment required to purchase the rented goods will be an amount greater than 10% of the Cash Price. Limited metro delivery areas. i can not afford to buy out right and looking for a company that does now have high interest rates. On Sunday 03/19/2023 a payoff amount of $44.61 was processed to close out lease # 2A8832BB7CC27. Our goal is to help consumers with bad credit get goods they want through a Lease. Are the items brand new that you rent to own? Some of the most popular categories are highlighted below. We apologize if the customer did not receive the information via Chat while the final payment was pending and being processed. As for ***** being gone from the company or leaving the company I was not informed of anything. WebFlexWallet App Customers can lease-to-own in your store all from within the FlexWallet app with a few simple steps: The customer texts the word "Wallet" to 34567 and receives a link to download the app for free. Dont thingking? But no contact was made from the ********************* after he left or from anyone to reach out to say what was next on the account. The weekly payment was processed on Thursday 03/16/2023, to be posted on or after Friday 03/17/2023. WebFlexWallet lets you lease to own qualifying merchandise, including electronics, appliances I called about a settlement and the settlement person was not available. Unlike some of our competitors, we know our shoppers and what you are looking for when shopping rent-to-own products. Until recently my last two purchases became a problem. I called again today as its been 5 months. RUN from flexshopper!!! Flexshoppers lease-to-own option allows consumers another financial option to shop the goods you want and need today. They owed me 98.22, just imagine doing this to 1/2 of their customers. After 90 days, you also have an Early Purchase Option that allows you to own your item(s) for less. I bought a computer from them six months ago but the computer was actually a TEN YEAR OLD MODEL and I did not know it! Go to web.archive.org to see their site when YOU made the purchase and look if the exclusion of your state was there! The fact that they dint have it until just few weeks ago is evidence. We are sorry to hear that you had a frustrating experience. They are a bad option even if your in a bind an unable to finance elsewhere. Major appliances include standard size or larger refrigerators, washers & dryers, ranges & ovens, microwaves and dishwashers. For further assistance, please contact our *************************** at ************** or email us at**************************************. It goes against our guidelines to offer incentives for reviews. You will regret it. I have evidence and will upload it to prove that on November 21st their site had the promotion of the '90 days SAC option' and on the bottom of their site wasn't the exclusion notice of Florida residents. Said will have a supervisor call me today have heard from no one. Well guide you through the process. Web.archive.org There you can see that flexshopper had the same promotion of 90 days SAC option but NO STATES excluded yet. This can be done by calling (855) 353-9289 option 1 for Billing. Note that complaint text that is displayed might not represent all complaints filed with BBB. Best buy ships items immediately after being ordered when in stock, so Flexshopper doesn't place an order when you do with them, but tells you they do. Case in point, I just got off the phone with them. On or about June 29, 2023, the customer informed ********************** they were a victim of identity theft and that they had reported the matter to the police. 00 like Robbery Company, and also they can take money from your Bank Account every week. However, if you rent multiple items at the same time, we reduce the Cash Price (and increase the Cost of Rental) by $50 for the second and each subsequent item you rent. Subsequently, we attempted to contact the consumer, but unfortunately, our attempts were unsuccessful. Do NOT order from them! Simply click on the product category 2. She was not happy with the settlement amount and made that very clear on the phone. And yes they often mess up payments and WILL NOT REVERSE FEES. The Cash Price may be higher than the cash price you would pay if you were to purchase the item directly from the merchant shipping the merchandise on FlexShoppers behalf. Thank you for your cooperation. 7 An initial security deposit and/or payment may be required. Find another way to get what you want/need. I am looking for two laptops and one ps4vr. They will work with you on payments. That was ANOTHER lie. -remember saying to my self-. I had forgotten it was attached to my Flexshopper payment. I asked them to be diligent on the matter because I work 6 days a week and most likely I wasn't gonna be home. When they started you could buy an item at market price, you had 90 days to pay it off before you went on a pay double journey. Simply refer to the table in your Lease to look up the Early Purchase Option amount after each payment date. At times, we may experience delays due to our partnership with the vendor responsible for confirming the return process. You can reach us by phone, chat or email. Delayed ship times and store pick-ups are not normal circumstance for our company. Complaint: 19593419I am rejecting this response because: To address the automatic payments being removed. Caught up payments on 10/20/22. I ordered tires through Tire Agent, financed through Flex Shopper. That's funny because over the phone they had told me that the cancellation request might take up to three days. Hello Lynn, we appreciate your business and sorry to hear about the issue you're having. For each friend that makes their first purchase Start Sharing Were happy to help! Choose from top brands like GE, Bosch, Samsung, Whirlpool & Dyson. Hello Asia, We apologize for your recent experience at FlexShopper. We offer the best brands, including Apple, Dell, Samsung, HP and Lenovo. However they won't change my address on my account. See a selection of top brands and products in that category, as well as deals and sales. At the time I paid it, there were 2 Flexshopper deductions from my bank account. They are not transparent, but they will often direct you to a vague lease statement.

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