greatix newcastle hospitals
This is the version of our website addressed to speakers of English in the United States. Then it wasaboutthe communication process. This learning is then presented back to the organisation through forums such as our learning from events and patient safety groups and can influence best practice, education and improvement projects going forward. 2023 EM3 is licensed under a Creative Commons (CC BY-NC-SA 4.0) International License. Submit a . GREATix is a reporting mechanism for capturing positive feedback. -led system where the feedback is not led by hierarchy. GREATix is a method of providing positive feedback about your colleagues for the things that mean something to you. "There are numerous episodes of excellence seen every day. Publicity? Initially, it was launched in line with our new intranet site and was mentioned in our Chief Executives weekly bulletin to help to increase awareness while we were getting posters printed forthe stations and offices. Like most ambulance services, our crews are under a lot of pressure and can goextended periodsout of station. Our staff networks will support a fairer and more diverse MKUHfor everyone. Completing a Greatix nomination is a simple way to reward a member of staff for providing you or your loved one with excellent care . Please be reassured that we are doing everything we can to ensure patients are receiving safe care we are as prepared as possible but this is still going to be an exceptionally challenging time. Greatixes have been submitted and received by many different members of staff including consultants, junior doctors, nurses, domestic and administration staff. At the momentwerein theinitialphase, which is for ambulance staff. While safety precautions have been agreed to ensure staff can provide "life-and-limb services", staffing levels in wards and departments will be much lower than usual and the public has been asked to only attend A&E in a life-threatening emergency. I became curious. We would like to join a growing movement aiming to redress the balance and thereby improve care, morale and resilience. Newcastle Hospitals has warned of a major impact on services as nurses in the region continue to strike over pay and conditions. It needs to have a bit of momentum to showitsnot just a tick box exercise. "As my career developed I have taken an interest in how we work and how things are done, why they are done and why they are not done. The Dudley Group of Hospitals NHS Foundation Trust, There is a bespoke IT system which is very easy to use. If you are interested in setting up GREAT-ix in your department or hospital using this website, get in touch. I thinkthatsthe brilliant thing aboutGREATix. "The aim of GREATix is to identify, appreciate, study and learn from episodes of excellence. All submitters of the form receive an automatic email thanking them. Sarcoma surgery requires the removal of a margin of healthy tissue around the . The bank holiday pharmacy opening times webpage will show which pharmacies are available and local NHS websites and social media channels will also have details of all opening hours over the holidays. We are looking for a committed, energetic and resilient . EXCELLENCE REPORTING (GREATIX): CREATING A DIFFERENT PARADIGM IN IMPROVING SAFETY AND QUALITY D Sinton 1, G Lewis 1, D Roland 2, 3 Abstract Objectives & Background The NHS safety culture predominantly focuses on negative events with staff being encouraged to report incidents via online tools such as IR1 or Datix. It is our hope that others can follow our example and develop their own or utilise our system. This year we received over 2000 Greatix entries showing the It contains three important pieces of information: The nominee gets a personalised certificate to acknowledge their excellence, and the reports are shared throughout the Trust so teams and individuals can learn from each other. more, There aren't enough food, service, value or atmosphere ratings for, Reservations, Outdoor Seating, Serves Alcohol, Wine and Beer, Accepts Visa, Table Service. Submitted forms are themed to help share the learning across the Trust. Ultimately we want to use the completion of a #GREATix to share great practice. Wedonthave any dedicated resource to this so have a plan A, B and C for making sure this work is seen through from start to finish. sH1gwv&a_L#5'vXS6CoizB9bV1eceVsra\(mkFt~N7EA"Z1&UwG%nNOnB3+AY Tripadvisor performs checks on reviews. It is aimed to be 'for staff, by staff' to encourage peer-to-peer recognition. We all know how to provide feedback when things go wrong: Datix it! Microsoft forms. You could have it online, as we have done, but could have a box on the station with a sheet of paper that people could post. Members of the Royal College of Nursing (RCN) have joined the latest wave of industrial action, which started at 8pm on Sunday 30 April and will finish at midnight on Monday 1 May. Its inception was inspired by the Learning From Excellence (LFE) work of Dr Adrian Plunkett . Sign up for a new account in our community. Gateshead mum hails doctors and nurses of Great North Children's Hospital after six-year-old son gets all clear from cancer east midtown plaza privatization This website has been setup to make both the submission and the distribution of GREAT-ix letters and cards as straight forward as possible. At this time more than ever it was essential to have some positivity running through the every day difficulties we all faced, and the reports kept coming. The Academy of Fabulous Stuff is where I first read about the idea of a GREAT-ix and the Learning From Excellence initiative. Registered address: Patient Safety Learning, China Works, SB203, 100 Black Prince Road, Vauxhall, London, SE1 7SJ Email address: support@pslhub.org, GREATix: Improving culture, wellbeing and patient safety through positive feedback. Members of the Royal College of Nursing (RCN) have joined the . . Ultimately we want to use the completion of a #GREATix to share great practice. 4 0 obj Does this restaurant offer table service? He iscurrently responsible for supporting operational services in the West of Scotland, to see how they can improve patient care, existing processes and develop new ways of working that benefit both staff and patients. The process of submitting GREATix would see a report get submitted by staff scanning a QR code on their phone which was very quick and easy with just a couple of quick steps. GREATix Received Confirmation. An incident you have attended where a colleague has gone over and above for a patient, or something as simple as a colleague who takes the time to ask you if you're ok . Barts Health NHS Trust. Whileitsalways nice to be recognised at any level, there is something a bit more special about being recognised by your peers. This included identifying which patients can safely go home, combining wards and postponing much of our elective work to try and reduce bed occupancy as we headed into the weekend so we could prioritise our efforts on urgent and emergency care and looking after patients on our wards. GREAT-ix is an initiative to allow NHS staff to say thank you to each other and help make colleagues feel valued and appreciated. Menu This is a structured approach to enable us to share the learning from the day-to-day excellence which is happening across the Trust. See 86 traveler reviews, 15 candid photos, and great deals for KH Hotel, ranked #1 of 1 hotel in Geisenfeld and rated 4 of 5 at Tripadvisor. Despite the amazing work that goes on every day, most of the functioning feedback mechanisms in place are designed around negative feedback or risk management. improve the staff experience on specific issues relating to each network. LfE began with a pilot project in Birmingham Childrens Hospitals Paediatric Intensive Care department (PICU) as a system for all staff to voluntarily report episodes of excellent practice. Itsaimed at recognising what is meaningful for you rather than what is seen as expected praise. #TeamMKUH represents all staff across our hospital and is our way of demonstrating our commitment and dedication to the individuals that make up our organisation. Excellence is perceived differently for everyone but all your opinions count. Some of these conversations may show excellent practice that can be focused on and developed further as quality improvement projects. 2023. 3 0 obj This site uses cookies to give you the best experience. Milton Keynes University Hospital. "There was a plan in my head of how this would happen and what would be required, I would need artwork to present it properly and an IT platform for it to operate on, and then there would be the awareness and publicity for it to take off. We are averaging around 10 forms per week with an increase in submissions as staff show appreciation for each other during the challenging COVID times. 1 0 obj One of the largest NHS trusts in the UK, providing healthcare to communities across the North East of England and beyond Find out more about our Trust Our hospitals Our teaching hospitals provide research led acute, specialist and local community services to patients from Newcastle, the wider north east, the UK and internationally. It contains three important pieces of information: who did something excellent; what did they do that was excellent; why was it excellent <> Yes - but please ensure they are anonymous . Thank you for the opportunity for us toshowcasethis piece of work and if anyone would like more information on setting upGREATix,Immore than happy to share what we have done and provide more information on how we have gone about it. This browser is not actively supported anymore. Our research Email this page Greatix is our employee recognition scheme. The main challenges for us were taking the idea from a more static environment, such as a hospital, to a mobile healthcare service while keeping it as simple as possible for staff to use. If you have 25 detailed questions people are less inclined to complete it. This could be for anything. "Build it and they will come and come they did. Wedelvea bit deeper into those that are related to patients to understand what has happened and see if there is anything we can learn. Asitsa concept. Contact Us Close Menu. We will always be here to help those that urgently need treatment and care, in life-threatening situations, however, with high demand for services and reduced staffing levels we are expecting services to be disrupted and the public may see lengthy delays, particularly in the Emergency Department.. More info available on @ sas pic.twitter.com/aMc74uZFw9, Copyright, Introducing something likeGREATixprovides a method for saying thank you that will help to tackle some of that, and hopefully put a positive light on the hundreds of things that go well rather than the small number thatdont. The form itself is already open to anyone and it can be used butwerecurrently only actively promoting this for Scottish Ambulance Service staff. Newcastle Hospitals become first in the UK to use climate-friendly gas and air during labour Newcastle mum, Kaja Gersinska, is the first person in the UK to . Please do not send correspondence relating to patients, requests for patient information or recruitment and placement requests to this website email address. endobj There are a number of ways in which we provide staff with the opportunity to have their voice heard and show our appreciation for all the work that they do. NHS Lothian GREATix. We'd also like to use analytics cookies. It gave us access to Microsoft Forms which isstraightforward to use and generates links for websites,QRcodes etc so it can be advertised easier.