entouch internet outage

Expected speeds do not necessarily reflect speeds achievable along the entire end-to-end transmission path to all Internet destinations. Check your webmail. Just add a report by leaving a comment below and get a quick reply about the UP/Down status for enTouch Wireless. Another official document evidencing the consumer's participation in a qualifying state, federal or Tribal Program. Descriptions of the rates and fees applicable to our Broadband Services are available on our website,www.entouchwireless.com/plans. @grandecom great! How is Astound Broadband powered by enTouch rated? Yelp users havent asked any questions yet about. No, enTouch does not directly or indirectly favor some traffic over other traffic (such as through prioritization, resource reservation, or traffic shaping) in its provision of the Broadband Services for any type of consideration from a third party or to benefit an affiliate. The information provided in this policy is meant to assist customers in making informed choices about the purchase and use of our Broadband Services, and assist providers of Internet applications, content, and services in developing, marketing, and maintaining their Internet offerings. To find out more, see our privacy policy. This happens frequently. Astound Business Services are available at your address. Top 5 Internet Providers in Houston, TX | HighSpeedInternet.com Ad Speeds up to 5000 Mbps Online only - order AT&T Fiber and get a $150 reward card No contract Seamless streaming, working, and gaming View Plans Ads 1. The telephone number of the Food Distribution Program office, and the name and address of the person to contact for additional information. It is crucial to get in touch with Astound Broadband if you are a client and have encountered an outage in order to report the problem and receive assistance. Get a precise, real-time read of your speed with this simple test, it can measure the performance of your connection regardless of who is your current internet provider. Temporary fluctuations in your cable service may occur throughout the restoration period. can show key statistics about your internet connection. Customer service does not help after multiple calls. 2023 Downhunter.com | Privacy Policy | Imprint, There were a total of 1 outages at En-Touch Systems. My bill increased 4X without any explanation :/ Just looking for some answers. conference, chat lines, and premium numbers) are not supported and may be blocked. 2-Year Price. Spectrum serves homes and businesses in 25 states. Our Underlying Carrier may use network management techniques to ensure the best possible experience for the most possible customers, including the techniques described below. [2], In 1990, the single "All Nite" entered the U.S. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Service plan details are available at: https://entouchwireless.com/plans/ INTERNATIONAL CALLING IS LIMITED to voice calls to Mexico, Canada, United Kingdom, India, China, Vietnam, and South Korea only. Specifically, our Underlying Carriers may scan or analyze network addresses that are registered through the Underlying Carriers, including addresses that may have been delegated to customers, and/or routes that originate from the Underlying Carriers networks to identify and address security threats or to notify customers of such threats. OFFERS MAY VARY BY STATE and service may not be available in all areas. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 to finish your order. Kaf 1 year ago Power and internet plants and lines are different systems. Congestion may also occur during natural disasters and other emergencies. Commercial power outages are possible. Service plan-specific terms and conditions limit the amount of high-speed data included with each service plan. Lifeline provides discounted or FREE phone and broadband internet service to eligible people. @ManhattanTwist @RCNconnects How does this service go down every time it rains?? Boomerang is authorized to offer California LifeLine, a government assistance program for qualified California residents. 2. 7).[1]. If you have any questions, send an email to info@broadbandnow.com. @RCNconnects Is there an outage in Chicago? 5. Offer not available for existing enTouch Wireless customers. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. ENTOUCH internet down for 2nd time in one week! These factors can impact the availability of network resources for Broadband Services at any particular time. COPYRIGHT 2011 2021 ENTOUCH, ALL RIGHTS RESERVED. For Lifeline eligibility criteria and applicable terms and conditions, visit https://entouchwireless.com/terms-of-service/. Share them here. Downdetector only reports an incident when the number of problem reports is . These modules are designed to return statistics on download and upload throughput. Latest outage, problems and issue reports in social media. Please give us a little more information to finish your order. Tell us Social Security benefits statement. No contracts. This cable company has the worst customer service. In these areas, we work closely with local authorities to access damaged areas as soon as it is safe to do so. Get ready to experience faster, easier, more reliable service than you ever thought possiblecontinue to get connected. enTouch lets you decide how to connect your life. Motorists and pedestrians should take care. enTouch has developed a number of attractively priced packages for the fastest, most reliable Internet in the Houston area, Digital Television, Local and Long Distance Telephone and Security Alarm services. When it was just Wave it was fine. When available, enTouch, at its sole discretion, may provide access to better than 3G network latency performance. Access and manage your account with ease, all in one place. Their fiber-optic internet system is available to an estimated 495,000 people, which makes them the 26th largest provider of fiber broadband in the US simply by coverage area alone. Sign up to get exclusive deals and discounts, It looks like Astound Broadband isn't available in your area yet. All rights reserved. Some applications, such as email, can tolerate a substantial amount of latency without any noticeable impact on the applications performance. Customers may find their remaining data balance by contacting customer service. Speed Tests from Astound Broadband Powered by En-Touch Customers. EnTouch serves businesses and residences in Cypress, Katy, Missouri City, Spring and Sugar Land in the Houston area with cable TV, broadband internet, voice and home-security products.. It eventually writes itself but this morning it is not. Without this technique, video content may be delivered to a device completely and charged against the users data allotment regardless of whether it is viewed. With a variety of offerings and price points, enTouch can meet your telecommunications needs, whatever they are. Notice of Action (award letter)acknowledging eligibility for FDPIR benefits; FDPIR participation documents(e.g., a benefit card or copy of a benefit card); TANF Award letter,should contain the following basic information: Head Start Award letter,should contain the following basic information: BIA Award letter,should contain the following basic information: This plan does NOT include unlimited data, + Unlimited Talk, Text & Data+ Free 5.5" Phone, + FREE SIM Card Only - No Phone+ Unlimited Talk and Text, + Unlimited Talk & Text (but NO Free phone - SIM Card ONLY), + 1000 Voice Minutes+ 500 Texts+ 100mb of Data, https://entouchwireless.com/terms-of-service/, https://www.entouchwireless.com/affordable-connectivity-program, Certificate of Naturalization or Citizenship, U.S. government, military, state or Tribal issued-ID, which includes date of birth and/or Social Security Number and/or Tribal ID, U.S. Military ID cards (active or reserve duty, dependent of a military member, retired member, discharged from service, medical/religious personnel), Common Access Card (only if designated as Active Military or Active Reserve or Active Selected Reserve), Military Discharge documentation, which includes date of birth and/or Social Security Number and/or Tribal ID, Mexican Consular Card (Matricula Consular - 2006, 2014, 2015 and later versions), Claim number OROther consumer identification number, A decision about the participants monthly entitlement amount, Prior Years State, Federal or Tribal Tax Return, Unemployment/Workers' Compensation Benefits Statement, Divorce Decree or Child Support Documents, Veterans Administration Benefits Statement, Current Income Statement from Employer or Paycheck Stubs, The beginning and ending dates of the award or certification period; and. By clicking "Accept" you consent to the use of these cookies. Find the Internet or cable service that meets your needs, or create a custom package of bundled services that will save you money and connect every area of your life. enTouch customers may attach any 3G- or 4G-capable devices of their choice to our Broadband Services, so long as the devices are compatible with and do not harm or interfere with the networks of our Underlying Carriers and comply with all applicable laws, rules, regulations, and standards. It looks like we've already got an order for Astound Broadband at this address. Leading Provider Offers Gift Cards and Savings on Internet, Streaming & TV Services Houston, TX - November 15, 2021 - enTouch, a provider of high-speed internet, TV and phone services, today announced its limited-time Black Friday and Cyber Monday promotions.. [1] They were signed to Elektra Entertainment during the height of the new jack swing era. I truly am "astounded," not so much by the quality of service but rather, by how a service provider can hold customers hostage by making it difficult to unsubscribe from a service, while billing them. We help empower people to lead better lives through digital citizenship. enTouch provides cable TV, phone, and internet services to communities big and small across Texas. Astound Broadband is available at your address. Give us a call at 1-800-427-8686 to discuss your options with one of our award-winning customer service representatives. A quick MTR report suggests that Wave's network switch or fiber modem was down during these periods. If you use the Broadband Services in a manner that violates our Terms of Service, including our Acceptable Use Policy, available at www.entouchwireless.com/terms-of-service, we may suspend, terminate, or restrict your data session, switch you to a more appropriate data plan, or terminate your service. To learn about our privacy practices for our Broadband Services, please review our Privacy Policy at www.entouchwireless.com/privacy-policy. Power has been restored, but your services have not come back online. Representative talked with me and resolved the issue. Access and manage your account with ease, all in one place. Astound acquired and combined Wave Broadband, RCN and Grande Communications into single, nationwide brand. If you are still experiencing an outage, please try resetting your router. Called 1888 number. To see more Astound Broadband Powered by En-Touch deals and offers in your area enter your zip code above. Observed speeds may vary based on device connection & other factors outside of Astounds control. The group released a self-titled second album in 1991. Always remember to stay away from fallen wires. @GetSpectrum how quickly can you get here? The graph below depicts the number of Astound Broadband reports received over the last 24 hours by time of day. Now its Asstounding how bad it is. Other restrictions may apply. BroadbandNow is supported by commissions from some of the providers listed on our site. PRINCETON, N.J.-- ( BUSINESS WIRE )--RCN, Grande, Wave, enTouch and Digital West, who together form the sixth largest U.S. internet, TV and phone . Using a second technique, our Underlying Carriers may adjust the delivery rate for streaming video, which causes the video to be delivered in lower resolutions and to use less data. Likes. what you love about Astound Broadband Powered by En-Touch and offer valuable insights for other users. Please be sure to follow travel advisories, take precautions, be aware of your surroundings, do not touch any downed lines and wires and, above all, stay safe. @jiminsequim @WaveConnects Our best bet for our area (Sequim and PA) is to try and get municipal internet set up with competitive pricing and speeds. I shouldnt get an alert that my service rate increases by nearly 30$ per month for internet ONLY, Never use @RCNconnects , internet has been down all day. Although our Underlying Carriers engineer and manage their networks to provide optimal performance to all users and user types, including based on average and anticipated peak usage of the network, end-to-end performance of our Broadband Services can depend on a variety of factors, many of which cannot be anticipated or are outside of our and our Underlying Carriers control, including: your location relative to our coverage area, your proximity to a cell site, the capacity of the cell site, the number of other customers connected to the same cell site, the number of customers simultaneously using the network, the services other users are using, topography, weather, obstructions, use inside a building or a moving vehicle, radio frequency interference, the capabilities of your device, the applications you are using, the server with which your device is communicating, the destination of your Internet traffic, overall traffic on the Internet, whether there are network outages, and applicable network management practices discussed above. Who should i switch to? Impact on Missouri City, Sugar Land, Richmond, Rosharon. Astound Broadband is an American telecommunications company that provides broadband internet, TV and phone services. Having problems? BROADBAND DATA. Customers subject to Customer Prioritization will only experience reduced speeds and increased latency when they access data services using a cell site experiencing network congestion at the same moment. An eligible household is limited to one monthly service discount and a single one-time device discount. Divorce decree or child support document. Aside from fiber broadband, En-Touch Systems also offers cable internet service available to approximately 495,000 people, so they're the 27th largest provider of cable broadband in the US too. test below Astounding how pathetic their service is. User reports indicate no current problems at Spectrum. At the moment, we haven't detected any problems at Astound Broadband. Pay your bill online. The techniques may not be applied when a device is using Wi-Fi to connect to the Internet. Give us a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499 so one of our award-winning, U.S-based service representatives can look into this a little more. Reduced speed: Also known as "data throttling", internet speed can slow down drastically once you reach your data limit. *Internet download speeds may vary and are not guaranteed. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Astound Broadband may not be available at your address yet. Internet has been down for two days. *Accuracy not guaranteed. Moved from Oklahoma City to Katy and hooked up with En-Touch. Enter your zip code below to see if internet from Astound Broadband Powered by En-Touch is available in your area. enTouch Wireless may cease, without notice, providing International Calling if it determines, at its sole discretion, any violation of our International Calling Limitations, Acceptable Use Policy (AUP), or other Terms and Conditions. Our services vary based on location. I would switch providers today if I could. If the power is out, your local utility provider will need to restore power before your Xfinity services can be restored. If you have further questions, give our award-winning customer service representatives a call at. program. Internet is not working since 3 pm cst at Cincoranch, Sagewood neighborhood, Stephen 4 months ago 3 consecutive months' worth of your most current pay stubs. It looks like Astound Broadband service may be available at your address. Internet has been out for 4 days now! How can you manage your DVRs recordings. internet down from Called them to talk about service changes and they lied to me and told me I was already on the best plan available. Waited over an hour to be told no clue when it will be back up. @hillarykwiatek @RCNconnects Figure out what their deal is for "new" customers, and how long you have to have been canceled to qualify as a new customer. Access helpful guides and support on internet, TV, phone, TiVo, account, and billing information. For more information about ACP eligibility criteria, applicable terms and conditions, and the program go to https://www.entouchwireless.com/affordable-connectivity-program or call us at (866) 488-8719. You ask about my agent then Im suppose@to solely base my recommendation only on my interaction with your agent. These are a handful of the plans we found for Astound Broadband Powered by En-Touch. Certain equipment may be required to receive advertised speeds. Other applications, such as real-time video conferencing, require lower latency to function properly. How do we help empower people? When available, enTouch, at its sole discretion, may provide access to higher than 3G speeds. In this chart we've calculated the average speed of the fastest 10% of users who ran a speed test from a Astound Broadband Powered by En-Touch connection in the last 12 months. The company has produced Lineage, City of Heroes, WildStar, Guild Wars, Aion, Blade & Soul, Exteel and Master X Master. Applications involving real-time or near real-time, high-bandwidth uses, such as streaming video or video conferencing, require high-speed services to function optimally. Nor do we modify particular protocols, protocol ports, or protocol fields in ways not prescribed by the protocol standards. Report any low-hanging cable lines before a storm. Thats everything you need under one roof with the added convenience of one provider and bundled savings! It is common for some problems to be reported throughout the day. My internet in downtown Seattle has been down since last night. Notice letter of participation in a qualifying state, federal or Tribal Program. Plans including Unlimited Data may be placed on hold to confirm data usage complies with our Acceptable Use Policy (AUP) when the threshold outlined in the service plan details has been met. My point is I shouldnt have to battle with you people after 30 yrs of being a loyal customer. You have electrical power at home and no one in your neighborhood has TV, Internet or Voice services. The customers with lower priority may experience reduced data speeds and increased latency as compared to the other customers using the same cell site, which may cause websites to load more slowly or affect the performance of data-heavy activities such as video streaming, video conferencing, or interactive gaming. View our offerings and service areas. Every morning the Internet is down. Sorry, we're unable to confirm Astound Broadband Powered by En-Touch is available at this address. 94533, Cheryl 11 months ago Offers valid only for new residential customers or previous customers with account in good standing who have not had our service within the last 60 days. on July 02, 2020. See what Im saying? Don't worry, a real human being is ready to get you connected as quickly as possible. Astound Broadband Powered by En-Touch offers service in 1 state. You've been recognized in our annual awards These metrics are the main signs of broadband quality. We use cookies to improve your experience on our site and to show you relevant advertising. Astound Broadband is available at your address. No hidden monthly fees. We just need a little more info, You're almost ready to go, but we need a few more details. Additionally, our enControl Master Suite is a state-of-the-art home automation system that provides centralized control of security, lights, locks, energy management and more! During periods of congestion, our Underlying Carriers may prioritize data traffic for some customers over other customers to manage their networks. Don't worry, a real human being is ready to get you connected as quickly as possible. been told their system's crashed since last week Friday. Report a Problem Full Outage Map Problems in the last 24 hours 300 Mbps, Download speeds up to: If you need to cancel, make changes, or ask any questions, call one of our real, human, award-winning customer service representatives at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. 2014 - 2023 BroadbandNow | BroadbandNow is a registered trademark of Centerfield BBN . Outage, internet down with live map and problem chart, down time and peak analysis and recurrence detection. Apply today for the Affordable Connectivity Program (ACP), US Department of Health and Human Services, Public Health Emergency. Program Approval Letter, Benefit Statement, or Verification of Coverage Lettershould contain the following basic information: Eligibility Screenshot or printout from an online portal or website toolshould contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool should contain the following basic information: Approval Letter or Benefit Statement issued by the SSA or on SSA letterhead. We're glad to serve you! PHONE OFFER with qualifying NEW Lifeline and Affordable Connectivity Program enrollment only. #goodbye, As usual the monthly bill from @RCNconnects went up and they give you some bullshit reason as to why. A representative will reach out to you to schedule a trouble ticket." / Twitter astound.com Great experience and great support. How do we help empower people? This technique may impact the appearance of the streaming video as displayed on a customers device. Some customers may be experiencing commercial power outages. download What days are Astound Broadband powered by enTouch open? For Broadband Services, latency is usually expressed as the round-trip time in milliseconds (ms) that it takes for a data packet to travel between two end points on the Internet (from point A to point B and then back to point A). Stay connected with Astound and save. Still no internet, second day, ridicules, Frustrated in LMF 1 year ago Taxes and fees included with service plan pricing. Reports predict gusty winds and record-breaking, dangerously cold temperatures. As power service to your home is recovered, connectivity will be restored. Criterion Digital 2023. David Morgan Art By Gun/ Mike. No, enTouch does not require consideration, monetary or otherwise, from edge providers in exchange for the non-discriminatory treatment of their content, application, service, or non-harmful device, including, but not limited to, in exchange for transmitting traffic to and from our end users or preventing the blocking or throttling (including impairment or degradation) of the edge providers content, application, service, or non-harmful device. Its H share traded in the Stock Exchange NCSoft is a South Korean video game developer. As an MVNO, enTouch does not have the ability to manage the security of its Underlying Carriers networks. THIS OFFERING IS A FEDERAL LIFELINE SUPPORTED SERVICE provided by Boomerang Wireless, LLC, DBA enTouch Wireless. While you may still have access to the internet for general browsing or to check your email, speeds for playing games, video and music streaming, or using social media apps can slow to a crawl Our FCC Network Management Disclosure makes available information regarding our network management practices and the performance and commercial terms of our Internet access services to enable you to make informed choices regarding the purchase and use of our services, in accordance with Part 8 of the Rules of the Federal Communications Commission (FCC). Day 3 of no internet service from @grandecom This is #astoundingly #badservice. January 12, 2022 09:00 AM Eastern Standard Time. . To find out more, see our privacy policy. The single "II Hype", released in 1989, peaked at No 18 on the Billboard R&B chart. All fields are required unless indicated as optional. [4] It is one of the listed companies of state-owned China Telecommunications Corporation. Current problems and outages | Downdetector. Try visiting the following official links: Our Spring guide is blooming with the freshest shows and movies to stream on @Netflix, @Hulu, @PrimeVideo and On Demand https://t.co/W0Ou9o6UL4 https://t.co/5DxHnPJtAC, Series Premiere #KendraWilkinson returns with a new life and a new attitude in #KendraSellsHollywood at 9pm/8c on @HGTV https://t.co/3SRFZRxxj2, Thanks so much for the love! Entouch was an American male Alternative R&B group, composed of Eric McCaine and Eric Smith, also known as Free. Icy patches on roads through Friday morning. Customer Prioritization. Be prepared and have an emergency plan in place. @RCNconnects internet service in chicago has been down since 4pm. #DumpRCNCABLE. If this continues to happen, please contact us. Throughout their coverage area, the average latency on Astound Broadband Powered by En-Touch Internet speed tests is -1ms. enTouch was among the first providers in the nation to offer bundled services and TRUE fiber-to-the-home technology! End-to-end latency reflects the cumulative effect of the individual latencies that occur along the end-to-end network path. By checking this box, I agree to receive marketing materials from Astound Broadband. It looks like Astound Broadband isn't available in your area yet. Been out of service since memorial day weekend. Leave a message in the comments section! @WaveConnects 20+ hour outage in downtown Seattle. This is at a critical stage for us! * Pay your bill online Update your account information Upgrade & add TV packages Upgrade internet services Watch TV on the go Confirm when your technician will arrive Sign up for text message alerts Create Account *Not all features are available in all areas. Houston,tx 77044 My net's been down since 1pm. Critical Internet Outage of enTouch in Texas on 2/15/21 6:15 AM. been hung up on more than 20 times, impossible to be transferred to supervisor. As of January 2022, the national average download speed for Astound Broadband Powered by En-Touch is 79.25 Mbps. Eligibility is based on income less than or equal to 200% of the Federal Poverty Guidelines or participation in Lifeline, Medicaid, SNAP, WIC, free or reduced-price school lunch/breakfast, or Pell Grant and is determined by the National Verifier (documentation may be required). You may experience a brief disruption to your cable services or degradation of picture quality as commercial power continues to be restored throughout the area. If you have further questions, give our award-winning customer service representatives a call at 1.325.646.94931.410.987.93001.800.746.47261.866.928.31231.866.247.26331.888.610.1499. Modem required for internet service. Download speeds up to: On occasion, your power may start working before your Xfinity services. . Suggest edits Let's see what we have available at your address. Astound Broadband is on the way to your neighborhood! Find out what is going on. I am paying approx $200 per month for this bundle, and they provide it via a fiber to the home approach. The following are the most recent problems reported by Astound Broadband users through our website. During natural disasters and other emergencies, our Underlying Carriers may prioritize emergency communications, including those of law enforcement, public safety, or national security authorities, consistent with or as permitted by applicable law. In context, wired terrestrial Internet connections generally have latency in the 5-70ms range. 1. Problem with internet down during two last weeks. Program Approval Letter, Benefit Statement, or Verification of Coverage Letter,should contain the following basic information: Eligibility Screenshot or printout from an online portal or website tool,should contain the following basic information: Due to sharing many of the same eligibility requirements those currently enrolled in the lifeline program may qualify for The Affordable Connectivity Program (ACP) also. In 2016 Spectrum acquired Time Warner Cable. Service is unreliable & down for 12 hours. If our Underlying Carriers detect a security threat, they will attempt to isolate the threat and neutralize it or minimize its impact to their networks using a variety of measures, such as blocking the malicious or unlawful traffic, blocking ports that transfer such traffic, limiting such traffic to specific portions of their networks or to the customer base impacted by the security threat, or redirecting the flow of other traffic. Unemployment Documentation (notice of unemployment benefit payment or notice of successfully submitted application for unemployment benefits). No Surprises Here. At RCN, when we say we're here for you, we mean it. When do sun outages happen and how long they last? You won't answer the phone? By clicking "Get my free quote" above, I consent to receive from BroadbandNow.com and any party on its behalf at any time e-mails,

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